Casherra FAQ: POS and inventory questions, answered

Casherra is cloud-based POS and inventory management software for businesses worldwide. It combines billing, stock, appointments, HR, attendance, payroll, school management and restaurant dine-in in one dashboard. It works in a browser and can be installed on your phone or computer. See the full module list.

Casherra is made for marts and grocery stores, milk shops, bakeries, restaurants, schools and academies, salons and spas, clinics and labs, gaming zones, snooker clubs, small offices, call centers and ecommerce stores. Ask us if your trade is not listed.

Casherra was founded by Mujtaba Siddique, with Makhdoom Ahtram ul Haq as co-founder. Both study Artificial Intelligence at DUET, Karachi. Meet them on the About page.

Yes. Casherra runs in any browser, supports PKR, USD, AED, SAR, GBP, EUR and INR, and is used by businesses in several countries. See what owners say on the reviews page.

Base is Rs 799 per branch per month. You can then add modules: POS & Retail (Rs 999), HR & Payroll (Rs 699), Dine-in (Rs 1,499), CRM (Rs 800), Academair (Rs 1,799) and AI assistant (Rs 799). If your modules add up to more than Pro, you just get Pro for Rs 3,999. Compare them on the pricing page.

Yes. Every account starts with a 14-day free trial, and no card is needed. During the trial all modules are unlocked, so you can test billing, stock, school management and payroll properly. Start your trial.

Pricing is per branch. Shops often have several cashiers, so you can give your whole team access without paying extra for each person. Base allows up to 10 active staff, while Pro is unlimited.

Yes. Pay for a year on any plan and you get 2 months free.

Start with Base and add POS for billing and stock, HR & Payroll for staff, Dine-in for restaurants, CRM for customer retention, or Academair for schools. Choose Pro if you want every module, unlimited staff and the AI assistant.

Pick a plan inside the app, send the amount by Nayapay, JazzCash or bank transfer, then send the payment screenshot on WhatsApp or email. Your account is activated shortly after we confirm it. Need another payment option? Message us.

Your data stays safe. The account is locked until you renew, and everything is available again once your plan is active. Only the business owner can renew.

Yes. The Customers module keeps credit balances so you can see what each customer owes. The Suppliers module tracks what you owe your vendors, so you never rely on memory or a copy register.

Yes. Loose goods can be sold in any quantity, such as 1.5 kg or 250 ml, with the price set per unit. Products with variants like size, colour, flavour or pack are supported too.

Yes. Stock drops automatically on every sale and low-stock items are flagged before you run out. The Movements module shows every stock in, out and transfer, and you can hold stock in several warehouses. Read how to track stock.

Yes. Download the Excel template, fill one row per item (with opening stock if you like) and upload it. Your catalog is ready in minutes. Products with variants are added through the Add item screen.

Yes. Every sale can be downloaded as a PDF invoice you can print or share on WhatsApp. See the invoice PDF guide.

A return is linked to its original sale, the item goes back into stock and the totals are adjusted.

Casherra supports PKR, USD, AED, SAR, GBP, EUR and INR.

Yes. The Dine-in module is a full restaurant POS: tables, kitchen tickets (KOT), menus, modifiers and delivery, all tied to your billing.

Yes. The Academair school management system handles admissions, student records, fees, exams, attendance, timetables and parent portals.

Yes. Add each table or station as a timed service and charge it per minute, per 30 minutes or per hour. Tea, snacks and cold drinks go through the same POS, and reports show daily and monthly income. Follow the guide to timer-based snooker billing.

Yes. The Appointments feature inside the HR & Payroll module books clients and patients with your staff. Add the POS module, or choose Pro, to bill services and products at the counter.

CRM gives you a customer 360 view (lifetime value, visits, balance, points, tags and full timeline), segments, tasks and follow-ups, a leads pipeline, click-to-chat WhatsApp and email campaigns, message templates, loyalty and insights. It is built for customer retention: find who is slipping away, who owes money, and who to reach next.

Yes. CRM highlights customers at churn risk, tracks loyalty points and tiers, and lets you build campaigns for win-backs, birthdays, offers and payment reminders. You can see campaign performance and revenue attributed to each one.

CRM opens WhatsApp, your mail app or your phone dialer with the message ready, and you press send there. It does not receive inbound messages or calls by itself (that needs the paid WhatsApp Business API), so inbound chats and calls are logged by hand from the customer page.

Yes. CRM costs Rs 800 per branch per month as an add-on to Base, and it is included in Pro along with every other module and unlimited staff.

Yes. Attendance tracks presence, absences, late arrivals and overtime, and employees can check in from their own profile. Payroll then calculates monthly pay from attendance, with advances and deductions.

Yes. Roles and permissions let you decide exactly which pages and actions each employee can use, which keeps cash handling clean.

You can ask about your sales, stock and expenses in plain words and get instant answers. It is available as an add-on module, or included when you choose Pro.

Yes. Starting with version 3.0, Casherra works offline. You can keep billing, managing stock and using core POS features without an internet connection, and your data syncs automatically when you are back online. Your sales never stop and your records stay complete.

Web, Android, iOS, Windows and macOS. Open it in a browser, or install it from Chrome, Edge or Safari with no app store needed. See how to install Casherra.

Sign up with email or Google, confirm your email, run Quick start for ready-made categories, add items or import them from Excel, open a register and start selling. The full steps are in the User Guide.

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